Responsible Gaming

Introduction

At Wolfgang and Sons The Brand, we believe that gaming should be enjoyed as entertainment only. Playing pokies should never be viewed as a way to earn money or solve financial problems. Set a budget you can afford to lose and stick to it. Remember, the house always has an edge, and outcomes are determined by chance.

Age Verification

Online pokies in Australia are only available to individuals aged 18 years and over. If you are under 18, you must not access or use our services. We take age verification seriously and comply with all Australian gambling regulations.

Warning Signs of Problem Gambling

If you recognise any of the following signs, you may be developing a gambling problem:

• ☐ Chasing losses by gambling more to recover money you've lost
• ☐ Hiding your gambling activities from family, friends, or partners
• ☐ Gambling with money needed for essential expenses (rent, bills, food)
• ☐ Neglecting work, school, or family responsibilities due to gambling
• ☐ Feeling anxious, irritable, or restless when not gambling
• ☐ Constantly thinking about gambling or planning your next gaming session
• ☐ Borrowing money or going into debt to fund gambling
• ☐ Unsuccessful attempts to cut back or quit gambling
• ☐ Experiencing mood swings or using gambling to escape problems
• ☐ Lying to others about the amount of time or money spent gambling

If any of these apply to you, it's important to seek help.

Self-Help Tools

Many online gambling platforms offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're prepared to lose before stopping play
• Reality Checks: Enable pop-up reminders during your gaming session to track time and money spent
• Self-Exclusion: Voluntarily exclude yourself from an online gambling platform for a set period (ranging from days to years)
• Time-Outs: Take scheduled breaks from gambling to reassess your play

Use these tools to maintain control and gamble responsibly.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, help is available:

Australian Support Services

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support for people affected by problem gambling
• Lifeline Australia
  Phone: 13 11 14 (24 hours, 7 days a week)
  Crisis support and counselling for Australians in distress
• Beyond Blue
  Phone: 1300 22 4636
  Support for mental health and wellbeing issues including problem gambling

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

Take Action Today

If you think you may have a problem with gambling, please reach out for help. You are not alone. Contact Gambling Help Online or call Lifeline on 13 11 14 to speak with a trained counsellor who can provide support and guidance.

Your wellbeing is important to us. Gambling should always remain a form of entertainment, not a financial solution.